We know how important your delegates are. To ensure their event registration experience is straight forward and simple to navigate, you need experience, organisation and the right tools.
Delegate Management and Personalised Service
Take the pressure out of event registration with Nectar Creative Communication's delegate management solution.
We know how important your delegates are. Their experience of the conference begins with the registration process. When planning your event, you need to make sure this process is straightforward and simple to navigate.
At Nectar Creative Communications, we offer a high level of support if they have any questions or concerns, with a guarantee that we’ll respond to every email within 24 hours.
Why outsource Delegate Management?
Nectar are registration gurus! We know your delegates are the most important part of the conference and pride ourselves on the level of personal service we provide. We are your frontline, and we take this very seriously.
Using our integrated, online tools, Nectar's delegate management team will capture the data needed to give your delegates a seamless personalised event experience. Not only does this simplify registration for your current conference, but our system provides vital information as the foundation for planning your next event.
We offer bespoke delegate management and registration services to suit your needs
Delegate Registration Management
We assist clients with ongoing management of registration systems for events and conferences including:
- Establishment and ongoing monitoring of a dedicated event email account
- Answer attendee telephone and email enquiries in a timely manner
- Managing on and offline payments
- Checking all registrations as received and following up all queries
- Automated dispatch of confirmation emails and tax invoices
- Monitor and follow up outstanding debtors
- Distribution of information updates to attendees as required
- Financial management and reporting
- Maintain database of delegates
- QR code compatibility
- Table allocation and management
- Client portal offering 24/7 Client access to robust event reporting
Onsite Management Services
We offer expertise and solutions to ensure that your delegates’ onsite event journey and experience, is a seamless one. Our onsite management services include:
- Event staffing including supervisors
- Automated onsite check-in options and session tracking
- Badge design/formatting
Often it is important to provide a number of accommodation options for a multi-day event to give delegates options at different price points. Our Accommodation Management services include:
- Accommodation sourcing - negotiating flexible contract terms and competitive accommodation rates
- Final hotel contract negotiation for accommodation room blocks.
- Provide accommodation information and booking options via the conference website including hotel descriptions, locations, amenities and room rates
- Integrate accommodation bookings as part of the registration process so it is a seamless experience for attendees to register and secure their hotel accommodation in the one transaction.
- Produce rooming lists and provide to hotels for cross checking
- Manage room blocks with venue as per negotiated contract
At Nectar Creative Communications, we offer an end-to-end solution for both digital and live events, making it possible for you to connect with your audience in a way you haven't before. We work with clients throughout Australasia including Brisbane, Sunshine Coast, Gold Coast, Cairns, Townsville, Sydney, Melbourne, Adelaide, Darwin, Tasmania, Perth, Singapore, New Zealand, Thailand, Hong Kong, and Bali.
Contact Us Below
Thinking you need to go digital with your event?
Let’s talk about what you are wanting to achieve, and how we can assist you.